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Documents

• SSL by proxy problems (Network Solutions)

  Hosts that insist on SSL by proxy, such as Network Solutions), will cause problems with WordPress and WooCommerce because they prevent PHP and the WordPress is_ssl() function from detecting if the page is being served over HTTPS. This causes a redirect loop. In Network Solutions’ own words: Network Solutions® uses a proxy SSL; this does not allow the […]

• ssl_error_rx_record_too_long

  This error: SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) is caused by a misconfiguration of SSL/apache (commonly port settings and VirtualHost settings). In most cases the hosting provider, or server administrator, will need to fix the problem (it is not a WooCommerce issue). If you don’t need SSL you […]

• Fatal error: Call to undefined function is_woocommerce_active()

  Currently, we are aware of two possible causes for receiving the following error: Outdated extensions First, check the Subscriptions page in your WooCommerce.com account dashboard to see whether all of your extensions are up to date (including WooSlider if you have it installed). If you have activated your keys, then you will receive automatic update notifications. […]